1. Introduction
Welcome to Foode, an online food ordering platform that connects you directly with restaurants to satisfy your culinary cravings. At Foode, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you use our services.
Please take a moment to carefully read this Privacy Policy to understand how we handle your data. By using Foode.app, you agree to the practices described herein.
2. Information We Collect
We may collect the following types of information when you use Foode:
2.1. Personal Information:
- Contact Information: Your name, email address, phone number, and delivery address.
- Account Information: Username, password, and any other information you provide when creating an account.
- Payment Information: Credit card details, billing address, and payment history.
2.2. Usage Information:
- Log Data: Information about your device, IP address, browser type, and operating system.
- Interaction Data: Details of your interactions with our platform, such as the pages you visit and the actions you take.
2.3. Order Information:
- Details of your food orders, including the items you order, order history, and delivery preferences.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Providing Services:
- To facilitate and process your food orders.
- To improve our services and personalize your experience on Foode.
3.2. Communication:
- To send you order confirmations, updates, and customer support messages.
- To respond to your inquiries and requests.
3.3. Legal Compliance:
- To comply with applicable laws, regulations, and legal processes.
3.4. Marketing:
- To send you promotional and marketing materials, offers, and updates with your consent. You can opt out of these communications at any time.
3.5. Analytics:
- To analyze and monitor the usage of Foode to improve our services and user experience.
4. Data Sharing
We may share your information with the following entities:
4.1. Restaurants:
- Your order and delivery information may be shared with the restaurant from which you order food to fulfill your request.
4.2. Service Providers:
- We may engage third-party service providers to assist us with various aspects of our services, including payment processing, data analytics, and customer support.
4.3. Legal Requirements:
- We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
5. Security
We take the security of your information seriously and employ appropriate technical and organizational measures to safeguard it. However, no system is completely secure, and we cannot guarantee the security of your data.
6. Your Choices
You have certain rights and choices regarding your personal information:
- You can access, update, or delete your account information by logging into your Foode account.
- You can opt out of receiving promotional emails by following the instructions provided in the email.
- You can disable location services on your device or adjust your app settings to limit the information we collect.
7. Children's Privacy
Foode is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on our website, and the "Effective Date" at the top of the policy will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at hello@foode.app
Thank you for choosing Foode We appreciate your trust in us and will continue to work diligently to protect your privacy and enhance your dining experience.